Monday, 10 July 2017

USPS Customer Care Number

USPS Phone Number – USPS Customer Care Number – USPS Contact US Form For Tracking USPS
United States Postal Service Office (USPS) is the largest postal service in United States. The USPS works under US Government. This organization has been working since 1971. More than 6 lakh employees were working under USPS. The USPS is working in many places across the United States. It is making use of 2 lakh above vehicles for its daily activities. The USPS is also known as US Mail, US post office and with other names. The USPS offers continuous support to the citizens of US for various queries regarding the postal services. The USPS also provides active assistance by offering the helpline numbers and help desks for each branch. Here in this article we have completely figured out the USPS Phone numbers, USPS contact information and also USPS Customer care details. Go through the article to have the clear understanding. USPS Phone Number is Very Important to track usps courier mistakes, stopped somewhere problems, delivery status and delivery address mistakes. For all these problems Customer support through mail or phone is compulsory.

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USPS Customer service :

The USPS offers a great customer service for its clients. Users with various queries can get into contact with the USPS customer care executives on provided helpline numbers. The USPS offers a customer care number 1-800-275-8777 (1-800-ASK-USPS), which functions in the timings of USPS. Hence clients with queries can contact the customer care of USPS.

USPS Operation Hours :
Monday-Friday 8 AM to 8:30 PM ET
Saturday 8 AM-6PM ET
Clients can even get into contact through email/ website with USPS authorities for any doubts regarding the services and queries. Visit USPS official website,

Track and confirm customer service
Customers can also track and confirm customer services by calling to the number 1-800-222-1811.
After making a call it will asks for confirmation regarding ‘track and confirm’ to check the delivery status.
Otherwise, customer needs to say order shipping supplies or other services and then track and confirm.
USPS Technical Support – Toll Free Number

The United States Postal Service offers the customer support and as well as technical support in technical aspects. Clients can directly speak with the USPS authorities for Technical aspects.

USPS Priority mail :

To confirm delivery using a confirmation number say confirm delivery,
For pricing say get prices,
For anything else say the main menu.
Confirm delivery.
Facilities Access and Shipment Tracking (FAST) : 877-569-6614

USPS Mail Tracking & Reporting: (800) 238-3150

Business eServices Network Service

usps mail hold

Business Network Service (BSN) electronic service is a state of the Web art program that allows customers National Premier Account and to enter and monitor service requests online. In addition, to contacting a representative by phone BSN, these customers can now monitor service requests online 24 hours a day, 7 days a week.

Account Processing System centralized (CAPS)

A payment system electronic postage that provides advertising business a convenient and cost effective to pay electronically for legal Permit way Business Reply Mail, Merchandise Return Service, has insufficient postage, USPS Corporate Account ™, and correction direction element.

Customers holding the covers contact can represent CAPS Service Center 650-377-1334 or email.


For a convenient and fast way to order large quantities of stamps for your business, contact us at 1-800-STAMP-24 (800-782-6724) or email
Customer service in general On the other customer, please contact us
USPS Email Id :-
USPS Address :- 475 L’Enfant Plz SW Washington, DC
PostalOne! ®

Contact the PostalOne! Customer Service Center at (800) 522-9085 or
Facilities Access and Shipment Tracking (FAST)

Contact Center Customer Service at 877-569-6614 or email
Electronic Tracking and Reporting

Confirm®: (800) 238-3150 or
Entry Information: (800) 238-3150 or
Choose a surface plot Performance ™: (877) 264-9693
USPS Tracking Customer Support and Contact Number
The following table shows the complete details of USPS customer support. By calling / by mailing / by placing the queries on website customers can get the information from USPS. Clients can check each and every detail of USPS customer care number, email, website etc information from below table.

USPS Customer Care Number 1-800-275-8777 (1-800-ASK-USPS)
USPS Tracking Customer Care Toll Free Number) 1-800-222-1811
Facilities Access and Shipment Tracking (FAST) 877-569-6614
USPS Facilities Access and Shipment Tracking (FAST) Email
Mail Tracking & Reporting (800) 238-3150
USPS Confirm
USPS Entry Information Email
USPS Parcel Select Ground Performance (877) 264-9693
USPS Postal One Customer Care Number (800) 522-9085
USPS Postal One Care Email
USPS Stamp Now 1-800-STAMP-24 ( 800-782-6724 )
USPS Stamp Now Email

usps postal service

USPS Customer Service Number

Each year, the intrepid 600,000-strong workforce at the United States Postal Services braves dangerous weather and unfriendly canines to deliver some 155 billion pieces of mail to its customers.

Given the sheer size of the Postal Services operation – it processes 40 percent of the world’s entire volume of snail mail – conventional logic suggests USPS might struggle serving customers who tally in the hundreds of millions.

post office hours

Yet the Postal Service turns that logic on its head with a “customer-obsessed” approach that put USPS at the top of Forrester Research’s federal customer experience index. The Postal Service’s record of engaging with customers is tied with the National Parks Service and the exact opposite of

“With customers, with employees – especially our mail carriers – we’re obsessed with customers and gaining their trust,” said Jim Nemec, vice president of Consumer and Industry Affairs at the Postal Service. “Everyone has a vested interest in being customer-centric. The feedback we get from our customers is essential for us to drive the business.”

Business at the Postal Service is booming, although threatening financial clouds have loomed on the horizon for years thanks to shrinking mail volume.

Revenue at the Postal Service jumped to $69 billion in fiscal 2015, though the agency still finished with a net loss of $5.1 billion after setting aside massive payments “prefunding” future health care benefits for employees -- a congressional requirement.

Issues with Congress aside, the Postal Service has actually managed to improve the services it offers customers based on external feedback – the customers themselves – and internal feedback from call center staffers, mail carriers and postmasters across the country who deal with customers on a daily basis.

For example, the Postal Service recently did away with lengthy mail-based surveys it used to evaluate customer experiences over time. In theory, Nemec said the 56-question surveys were great, but processing the data and insights took too long and didn’t produce the desired results.

“The information,” he said, “wasn’t as actionable as it needed to be,” Nemec said.

usps delivery hours

Instead, the Postal Service shortened the surveys, increased the number they made available through post office clerks – from 170,000 to 750,000 – and put QR codes on all of them to speed up the information-gathering process. The Postal Service surveys customers, main stakeholders and employees from its four main customer care centers across the United States.

“We found the power of the survey with technology that is available now, and it’s giving us more robust data that is more actionable than we had in the past,” Nemec said.

Earlier in 2015, the Postal Service also launched an application called My USPS that allows users to check the status of packages from any computer or web-enabled device. The app sprung from customers’ changing expectations in dealing with private sector customer service stalwarts like UPS and Amazon.

Such innovation also helps keep USPS technologically relevant. The rise of email, text messaging and Internet communications in the past decade precipitated significant decline in mail volume.

The Postal Service has been exploring proactive methods to continue providing useful services to customers. The Postal Service has piloted same-day delivery of bottled water and even fresh fish in New York City, with plans to potentially expand grocery delivery services.

“The times have changed, and USPS has changed with the times,” Nemec said. “With the economy and capabilities on the Internet and mobile devices, we had to adjust to the customer expectations everyone has.”

Nemec credited Postmaster General Megan Brennan with prioritizing investments in using innovative apps.

Rick Parrish, senior analyst at Forrester Research, said one reason USPS is tied for tops in the federal government’s customer experience is because it employs technical solutions strategically, not wantonly. Many agencies, Parrish said, re-launch websites or waste resources on YouTube channels that do little, if anything, to advance their mission.

“It’s about USPS taking the time to systematically find out what customers actually want, what experiences will actually drive greater customer loyalty, and then actually implementing them,” Parrish said. “If those happen to be greater functionality on a website or an app, they do that, but unlike a lot of other federal organizations, they have the outside-in mentality.

“They focus on the voice of the customer, as well as the voice of the frontline employees,” Parrish said. “Those groups are an incredible source of actionable information, and most organizations don’t pay much attention to that. USPS does. They get customer feedback right.”

usps holiday hours

Improving the customer experience across government is one of the Obama administration’s top management priorities, but most agencies are far behind private sector industries that for years have viewed customer service as a business driver.

Federal agencies, on the contrary, have been tied to meeting their mission requirements, while the business of government tended to take a backseat.

Parrish said the Postal Service being tops in customer experience in government only makes them “about as a good as an average bank or average car insurance company.”

Wednesday, 12 October 2016

How To Pack A Parcel For Delievery

This article will show you how to pack a parcel for delivery.


1. Choose a box. The box will need to be big enough for your item to fit into with a generous gap all the way around. Use a new box, as second hand boxes may result in damage to your item, due to the box being weakened during use.
Cardboard boxes come in two main types, single or double walled. Boxes of 30 centimeter (11.8 in) squared or greater should be doubled walled, also boxes taking items heavier than 5kg should also be doubled walled.

2. Wrap your item in a protective material (such as bubble wrap) and place into the box with packing material (such as loose fill) all the way around so as to stop your item from moving around in the box.

3. Close up the box and seal along any edges by high quality tape. If at this point you feel that your item may sustain damage during its transit, you may wish to double box your item.
Double boxing is the process of placing your box into a larger box separated by packing material (such as loose fill) between the two boxes. The larger box is then closed up and sealed including edges by high quality tape.

4. If you have used a second hand box you will need to ensure that any old delivery labels or address details are removed before sending.

5. Address your parcel depending on the requirements of the carrier company you have chosen. Some of the carrier companies require you to print and attached bar coded label whereas others will require you to address the parcel for them to then attach a bar code. In either case, it is best that you place at least two copies of the bar coded label or delivery address on your parcel.

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How To Receive A Mail Without Your Parents Knowing

Even if you're old enough to order certain deliveries in the mail, your parents might not approve of these products. This might be for personal, moral, or social reasons, but if you need to have mail delivered, there are ways you can get it without parental interference. Be aware that sneaking around behind your parents' backs can put you in a vulnerable position. PO boxes could be watched by dangerous individuals, or you could get into serious trouble if you're attempting to order something illegal. Your first concern should always be your safety and well-being. If after you've made certain your actions are legal and safe you still want to get mail without your parents knowing, you'll need a little creativity, some effort, and potentially a friend to help you out.

Method 1. Mailing To A PO Box

1. Choose a post office that suits your situation. You might choose the closest post office to your home to purchase a Post Office (PO) box to have your mail sent to, but this could result in you coincidentally bumping into friends, neighbors, or even your parents. This might raise questions that you'd rather avoid. The safest option for secretive mailing might require you to travel to a post office farther away, like one in a neighboring town or on the other side of your city

2. Bring the necessary information and forms to the post office. You will need to fill out Form PS 1093 to apply for your PO box. You'll also need to provide the post office with a home address, a phone number, and a list of minors who will be receiving mail. You'll also need to provide two forms of identification when you apply with at least one ID bearing your picture.
Print out Form PS 1093 before you go to apply for your PO box. This will give you time to familiarize yourself with what you'll need and fill out necessary information. This way you're not scrambling or scratching your head trying to fill out the form at the post office.
Accepted forms of photo ID include: valid driver's license or state issued ID card, armed forces, government, university ID card, passport, passport card, or alien registration card.
Accepted forms of non-photo ID include: current lease, mortgage, or deed of trust, voter or vehicle registration card, Home or vehicle insurance policy
3. Choose your PO box size. Some PO boxes, especially those intended for commercial purposes, can be quite large. You will, however, likely have to pay extra for a larger box. A smaller box should suit your purposes just fine; even in the event you have a large package shipped, if it is too large for your box, it will be held behind the counter of the post office.
Larger packages that don't fit in your PO box will be indicated by a slip that will be put in your box by post office staff. Simply present this slip to the postal worker at the counter and your package will be given to you

4. Explain your reasons. Explaining why you need a PO box will likely put the postal worker helping you with your purchase more at ease. There are many acceptable reasons you might want to get a PO box; telling the postal worker handling your PO box request why you need it can help them understand your situation. Some reasons you might need to apply for your box might include things like:
"I'm a collector and I buy a lot of stuff through online vendors. My parents were worried that something valuable might be stolen so they told me to come down here and get a PO box."
"This is part of a school assignment. I'm setting up a small business as my final project for my business class."
Postal workers are within the scope of their duties to call or mail your parents to verify they know about your PO box purchase. Even with a good reason for your box, they still might want confirmation from your parents.
5. Calm Your Nerves You may be nervous when you go to apply for your PO box, but the United States Postal Service allows minors to get a PO box unless your parents send a written letter saying otherwise to the postmaster.[9] Acting suspicious or overly nervous while applying for your box may lead to a postal employee calling the phone number you provided or sending a notification to your home address.
Sometimes running through what you will say can help you be more comfortable with the situation. You might even benefit from writing a loose script of what you plan on saying when you rent your box.

6. Pay for your PO box. Cash will prevent a suspicious charge that your parents might notice from appearing on your bank statement or credit card bill. Most post offices will require you to rent your PO box for six months to a year, and the cost of your box will depend on the post office and the size of the box you are renting. In most cases, $100 should be enough to cover the cost of renting the smallest PO box available for six months.
Make sure you get a copy of your receipt for the rented PO box. This will serve as verification that you paid in case you need proof. Additionally, a receipt may be required if you decide to cancel the service and get a refund.
7. Use your PO box to receive your mail. Use the information provided with your PO box to receive all incoming mail that you want kept private from your parents. Don't forget that you'll have to renew your box. This usually is required every 6 to 12 months, and to keep suspicious activity from showing up on your bank statement or credit card, you should continue to pay for your box in cash.

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Spam mail

USPS address change

USPS tracking number

USPS office hours