USPS Customer Care Number

USPS Phone Number – USPS Customer Care Number – USPS Contact US Form For Tracking USPS
United States Postal Service Office (USPS) is the largest postal service in United States. The USPS works under US Government. This organization has been working since 1971. More than 6 lakh employees were working under USPS. The USPS is working in many places across the United States. It is making use of 2 lakh above vehicles for its daily activities. The USPS is also known as US Mail, US post office and with other names. The USPS offers continuous support to the citizens of US for various queries regarding the postal services. The USPS also provides active assistance by offering the helpline numbers and help desks for each branch. Here in this article we have completely figured out the USPS Phone numbers, USPS contact information and also USPS Customer care details. Go through the article to have the clear understanding. USPS Phone Number is Very Important to track usps courier mistakes, stopped somewhere problems, delivery status and delivery address mistakes. For all these problems Customer support through mail or phone is compulsory.

usps tracking number

USPS Customer service :

The USPS offers a great customer service for its clients. Users with various queries can get into contact with the USPS customer care executives on provided helpline numbers. The USPS offers a customer care number 1-800-275-8777 (1-800-ASK-USPS), which functions in the timings of USPS. Hence clients with queries can contact the customer care of USPS.

USPS Operation Hours :
Monday-Friday 8 AM to 8:30 PM ET
Saturday 8 AM-6PM ET
Clients can even get into contact through email/ website with USPS authorities for any doubts regarding the services and queries. Visit USPS official website, usps.com.


Track and confirm customer service
Customers can also track and confirm customer services by calling to the number 1-800-222-1811.
After making a call it will asks for confirmation regarding ‘track and confirm’ to check the delivery status.
Otherwise, customer needs to say order shipping supplies or other services and then track and confirm.
USPS Technical Support – Toll Free Number

The United States Postal Service offers the customer support and as well as technical support in technical aspects. Clients can directly speak with the USPS authorities for Technical aspects.


USPS Priority mail :

To confirm delivery using a confirmation number say confirm delivery,
For pricing say get prices,
For anything else say the main menu.
Confirm delivery.
Facilities Access and Shipment Tracking (FAST) : 877-569-6614

USPS Mail Tracking & Reporting: (800) 238-3150

Business eServices Network Service

usps mail hold

Business Network Service (BSN) electronic service is a state of the Web art program that allows customers National Premier Account and to enter and monitor service requests online. In addition, to contacting a representative by phone BSN, these customers can now monitor service requests online 24 hours a day, 7 days a week.

Account Processing System centralized (CAPS)

A payment system electronic postage that provides advertising business a convenient and cost effective to pay electronically for legal Permit way Business Reply Mail, Merchandise Return Service, has insufficient postage, USPS Corporate Account ™, and correction direction element.

Customers holding the covers contact can represent CAPS Service Center ssmctas@email.usps.gov 650-377-1334 or email.

STAMPS NOW®

For a convenient and fast way to order large quantities of stamps for your business, contact us at 1-800-STAMP-24 (800-782-6724) or email StampsNow.info@usps.gov.
Customer service in general On the other customer, please contact us
USPS Email Id :- fast@usps.gov
USPS Address :- 475 L’Enfant Plz SW Washington, DC
PostalOne! ®

Contact the PostalOne! Customer Service Center at (800) 522-9085 or postalone@email.usps.gov.
Facilities Access and Shipment Tracking (FAST)

Contact Center Customer Service at 877-569-6614 or email fast@usps.gov.
Electronic Tracking and Reporting

Confirm®: (800) 238-3150 or confirm@email.usps.gov
Entry Information: (800) 238-3150 or entryinf@email.usps.gov
Choose a surface plot Performance ™: (877) 264-9693
USPS Tracking Customer Support and Contact Number
The following table shows the complete details of USPS customer support. By calling / by mailing / by placing the queries on website customers can get the information from USPS. Clients can check each and every detail of USPS customer care number, email, website etc information from below table.

USPS Customer Care Number 1-800-275-8777 (1-800-ASK-USPS)
USPS Tracking Customer Care Toll Free Number) 1-800-222-1811
Facilities Access and Shipment Tracking (FAST) 877-569-6614
USPS Facilities Access and Shipment Tracking (FAST) Email fast@usps.gov
Mail Tracking & Reporting (800) 238-3150
USPS Confirm confirm@email.usps.gov
USPS Entry Information Email entryinf@email.usps.gov
USPS Parcel Select Ground Performance (877) 264-9693
USPS Postal One Customer Care Number (800) 522-9085
USPS Postal One Care Email postalone@email.usps.gov
USPS Stamp Now 1-800-STAMP-24 ( 800-782-6724 )
USPS Stamp Now Email StampsNow.info@usps.gov

usps postal service

USPS Customer Service Number

Each year, the intrepid 600,000-strong workforce at the United States Postal Services braves dangerous weather and unfriendly canines to deliver some 155 billion pieces of mail to its customers.

Given the sheer size of the Postal Services operation – it processes 40 percent of the world’s entire volume of snail mail – conventional logic suggests USPS might struggle serving customers who tally in the hundreds of millions.

post office hours

Yet the Postal Service turns that logic on its head with a “customer-obsessed” approach that put USPS at the top of Forrester Research’s federal customer experience index. The Postal Service’s record of engaging with customers is tied with the National Parks Service and the exact opposite of Healthcare.gov.

“With customers, with employees – especially our mail carriers – we’re obsessed with customers and gaining their trust,” said Jim Nemec, vice president of Consumer and Industry Affairs at the Postal Service. “Everyone has a vested interest in being customer-centric. The feedback we get from our customers is essential for us to drive the business.”

Business at the Postal Service is booming, although threatening financial clouds have loomed on the horizon for years thanks to shrinking mail volume.

Revenue at the Postal Service jumped to $69 billion in fiscal 2015, though the agency still finished with a net loss of $5.1 billion after setting aside massive payments “prefunding” future health care benefits for employees -- a congressional requirement.

Issues with Congress aside, the Postal Service has actually managed to improve the services it offers customers based on external feedback – the customers themselves – and internal feedback from call center staffers, mail carriers and postmasters across the country who deal with customers on a daily basis.

For example, the Postal Service recently did away with lengthy mail-based surveys it used to evaluate customer experiences over time. In theory, Nemec said the 56-question surveys were great, but processing the data and insights took too long and didn’t produce the desired results.

“The information,” he said, “wasn’t as actionable as it needed to be,” Nemec said.

usps delivery hours

Instead, the Postal Service shortened the surveys, increased the number they made available through post office clerks – from 170,000 to 750,000 – and put QR codes on all of them to speed up the information-gathering process. The Postal Service surveys customers, main stakeholders and employees from its four main customer care centers across the United States.

“We found the power of the survey with technology that is available now, and it’s giving us more robust data that is more actionable than we had in the past,” Nemec said.

Earlier in 2015, the Postal Service also launched an application called My USPS that allows users to check the status of packages from any computer or web-enabled device. The app sprung from customers’ changing expectations in dealing with private sector customer service stalwarts like UPS and Amazon.

Such innovation also helps keep USPS technologically relevant. The rise of email, text messaging and Internet communications in the past decade precipitated significant decline in mail volume.

The Postal Service has been exploring proactive methods to continue providing useful services to customers. The Postal Service has piloted same-day delivery of bottled water and even fresh fish in New York City, with plans to potentially expand grocery delivery services.

“The times have changed, and USPS has changed with the times,” Nemec said. “With the economy and capabilities on the Internet and mobile devices, we had to adjust to the customer expectations everyone has.”

Nemec credited Postmaster General Megan Brennan with prioritizing investments in using innovative apps.

Rick Parrish, senior analyst at Forrester Research, said one reason USPS is tied for tops in the federal government’s customer experience is because it employs technical solutions strategically, not wantonly. Many agencies, Parrish said, re-launch websites or waste resources on YouTube channels that do little, if anything, to advance their mission.

“It’s about USPS taking the time to systematically find out what customers actually want, what experiences will actually drive greater customer loyalty, and then actually implementing them,” Parrish said. “If those happen to be greater functionality on a website or an app, they do that, but unlike a lot of other federal organizations, they have the outside-in mentality.

“They focus on the voice of the customer, as well as the voice of the frontline employees,” Parrish said. “Those groups are an incredible source of actionable information, and most organizations don’t pay much attention to that. USPS does. They get customer feedback right.”

usps holiday hours

Improving the customer experience across government is one of the Obama administration’s top management priorities, but most agencies are far behind private sector industries that for years have viewed customer service as a business driver.

Federal agencies, on the contrary, have been tied to meeting their mission requirements, while the business of government tended to take a backseat.

Parrish said the Postal Service being tops in customer experience in government only makes them “about as a good as an average bank or average car insurance company.”